What Is Required To Become A MWC-Certified Repair Contractor?

To qualify for certification, your company must:

-         Provide at least three customer referrals that will be verified by MWC.

-         Purchase MoistureFree Warranty Inspection and Repair Video Training Series.

-       Pass Online Certification Test.

-         Agree to the MWC 18-Month Repair Contractor Guarantee.

-         Agree to provide an onsite Certified Repair Contractor on all projects related to the Dryvit Settlement.

-         Agree to provide reasonable evidence of the adequacy of repairs (digital or 35mm photos of critical areas) to MWC.

-         Agree to provide repairs and modifications in accordance with the repair standards and options established by MWC.

-         Agree NOT to solicit or provide inspections services related to moisture testing of EIFS-clad homes.

-         Agree to the Terms and Conditions of the MWC Repair Contractor Certification Program.

 

What Is The Cost Of Becoming A Certified Repair Contractor?

The cost of the MWC training program is $595. This entitles a business that meets the conditions above to qualify up to two individuals to become certified within the company. Additional individuals at a company can become certified for $195 each. The training program is contained on VHS videotapes and includes study guides. The certification test is taken online. The test can be taken up to two times. Additional online tests cost $95 per attempt.

What Area Can I Expect To Provide Repair Services In?

MWC will list you as a Certified Repair Contractor for any state where your company has been properly licensed, bonded, and insured.

How will prices be established for repair on a Dryvit settlement home?

MWC is currently gathering information and quotations on repairs which meet MWC’s “Repair Standards and Options” criteria. The information will be compiled for various areas of the country and used to render an estimated repair price for homes in that geographic area. 

When a home is selected and approved for repairs, MWC will use the data to make an estimate of repair costs. This information will be provided to the homeowner along with a list of MWC-Certified contractors in that area. Once certified, a contractor will be asked to provide quoted prices for standard repairs. The prices quoted by the repair contractor will be averaged into the quoted prices from other repair contractors in the immediate area.  When MWC provides an estimated repair cost for a claimant to the settlement, the pricing will be based on the average prices quoted by the certified repair contractors in the claimant’s area. 

Will Dryvit pay for the cost of the repairs?

Based on the limits of the proposed settlement, Dryvit will pay between 40% and 50% of the repair costs based on Estimated Repairs Costs from MWC.  If the homeowner chooses to use a Certified Repair Contractor whose estimate is above the Estimated Repair Cost Report, the additional cost will be paid for by the claimant homeowner.  Repairs that are specified by MWC in order to qualify for the MoistureFree Warranty will NOT include items such as:

-         Termination of the EIFS above grade

-         Modification of roof or chimney details not directly in contact with the EIFS

-         Aesthetic modifications (I.E. color matching, staining, etc.)

-         Other modifications to the home not directly related to the EIFS

These excluded items will still be strongly recommended by MWC and will be additional work that the Certified Repair Contractor can repair, at the homeowner’s expense, at the time the warranty modifications are being completed.

Are the certified repair contractors required to honor the Estimated Repair Costs provided by MWC?

No. The MWC repair estimate represents the basis of a reimbursement (40 – 50%) that the homeowner will receive from Dryvit upon completion, inspection, and approval of the repairs required for the MoistureFree Warranty. Each Certified Repair Contractor can “quote” the price they believe is appropriate. However, the homeowner is required to pay approximately one-half the cost of the Estimated Repair Cost and all of the cost above the Estimated Repair Cost. If a Certified Repair Contractor gives an actual quote which is higher than the Estimated Repair Cost, the homeowner will be required to pay the difference. Therefore, a Certified Repair Contractor who chooses to charge more than the Estimated Repair Cost will have to convince the homeowner that their higher estimate for repairs is based on the superiority of their work over other contractors.

What Is The Repair Contractor’s Responsibility For The Repairs That Are Made?

A limited MWC 18-Month Repair Contractor Guarantee will be required on all repairs made by the Certified Repair Contractor which relate to the Dryvit settlement. This guarantee will only apply to the actual repair that was made to the home and does not apply to any other area of the home that the Certified Repair Contractor did not repair. The limited guarantee will only require the Certified Repair Contractor to modify the failing area to bring it up to warranty standards. If it is determined that the repaired area failed due to no fault of the repair contractor, MoistureFree Warranty will be responsible for the cost of additional modifications based on the terms of the MoistureFree Warranty-Dryvit Settlement Edition.